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Care processes
Care processes and the governance of care
request for service
request for care where a care professional asks a care provider to perform one or more care provider activities

Care processes
Care processes and the governance of care
- care process
  set of interrelated or interacting care activities which transforms inputs into outputs
- continuity of care process
  care process, encompassing all care provider activities and other prescribed care activities, that addresses identified or specified health issues
- input health state
  health state at the start of a care process
- output health state
  health state at the end of a care process
- request for care
  request for care provider activities
- request for initial contact
  first request for care concerning one or more specific health matters to be assessed by a care provider
- referral
  request for care where a care professional asks a care provider to make a care commitment for a care period mandate
- request for service
  request for care where a care professional asks a care provider to perform one or more care provider activities
- reason for request for care
  motive for a request for care
- care process evaluation
  care evaluation where a care process is evaluated against requirements

request for service

request for care where a care professional asks a care provider to perform one or more care provider activities

order

EXAMPLE 1 Request for a care assessment, an operation, a wheelchair, etc.

EXAMPLE 2 Request for a second opinion where the responsibility remains with the requesting party

Note 1 to entry: The responsibility for the requested care provider activities is held by the performer but they will be performed under the care period mandate of the requester.

Note 2 to entry: A care provider may accept or decline a request for service

Table 1. Specializations / Generalizations of **request for service**
Specialization of			Generalization of
request for care			care information request

request for serviceUML Representation — Figure 1. request for service (UML Representation)